Niloy Sarkar

Niloy Sarkar is a graduate in life science with honors from the University of Calcutta, India, and a postgraduate in public system management with specialization in health care and hospital management from the Indian Institute of Social Welfare and Business Management (IISWBM), Kolkata. He holds an M.Phil. in hospital and health system management from the Birla Institute of Technology and Science (BITS), Pilani, India, in collaboration with the Tulane University Medical Centre, New Orleans, USA, and Christian Medical College and Hospital, Vellore, India. The National Institute of Technology (NIT), Durgapur, has awarded him a PhD in social science and management. He has over 21 years of experience. Prior to joining the Neotia University as Dean of Academics, he was also the Dean of Academics at NSHM Knowledge Campus (NSHM College of Management & Technology), Durgapur, and the regional director for Indian Society for Health Administrator (ISHA), Bangalore. At present, Prof. Sarkar is one of the National Committee members on IT and ITeS at the Confederation of Indian Industries (CII), New Delhi. Dr. Sarkar has published several research papers in international and national journals in the areas of service quality in healthcare, cost–benefit indexing in hospitals, pay for performance, manpower planning, employee involvement, geographical variation of expectation of customers in hospitals, and so forth. He has also presented several technical papers at many international and national conferences. He is chair, convenor, secretary, and scientific committee member for several national and international conferences. Prof. Sarkar is on the editorial board of two international journals and one national journal.  He is a member of the Patient Safety Research group at the World Health Organization (WHO), Geneva.  His research is interdisciplinary and focuses on healthcare, health system management, general management, behavioral and social sciences, and specifically on artificial intelligence (AI) and machine learning in healthcare.